TurboFetch guide — from first launch to your first fast download

Five minutes of reading saves you an hour of guessing. Everything below is what the app actually does.

Where do I activate?Enter the code from the purchase email inside the app. Trial starts automatically — no card.How do I make downloads faster?Threads first (bigger files benefit most), then check the server is not throttling you.I changed computersRelease the old slot with one email, or just enter the code on the new machine if slots remain.

Contents1. Three steps, three minutes 2. The Windows warning (normal)3. Everyday use 4. Threads and speed limit 5. Resume and segments 6. Trial and licence 7. Troubleshooting 8. What we never collect

Three steps, three minutes

Install the browser extension (Edge / Firefox / Opera), then install this desktop app.
The app shows a pairing status in its window; when it says connected, the extension is already talking to it.
In the browser: click the floating button on a video, or open the extension popup, or right-click a link → "Download with TurboFetch".

The Windows warning is expected

The installer is not code-signed, so Windows SmartScreen shows "Unknown publisher". Two clicks and you are in.
If the file came as a .zip: right-click → Extract All first, then right-click the .exe → Properties → check "Unblock" → OK.
Then double-click the .exe → "More info" → "Run anyway".
This is what every unsigned small app looks like. The SHA256 of the file is printed on our install page — verify it if you want certainty.

Everyday use

Floating button: appears at the top-right of a video on any page. Click it to hand the URL to the app.
Extension popup: lists what was sniffed on the current page (video / audio / m3u8 / mpd), with quality selection.
Context menu: right-click any link, image or media → "Download with TurboFetch".
Batch: on pages with many files (e.g. a repository file list) the popup offers "add all".

Threads and speed limit

Settings → threads: how many segments to download in parallel. More threads = faster on big files, but heavy on the server and on your CPU.
Default is fine for most lines. If a site throttles you, lower it.
Speed limit: a global cap in KB/s. Set 0 for unlimited. Useful when you still need bandwidth for calls or streaming.

Resume and segments

Every file is split into segments; each segment reports its own progress.
Pause / close the app / lose the network — reopening the task resumes from where it stopped, it does not restart the file.
If a segment fails repeatedly the app retries with a smaller range instead of failing the whole file.
When all segments finish, the file is verified (size and hash when the server provides one).

Trial and licence

A 3-day trial starts the first time you open the app — no card, no phone number.
After the trial you buy a licence code; enter it in the app to activate.
One code covers its plan's device count. Reinstalling on the same machine does not consume another slot.
Offline use is allowed for a grace period; the app re-checks online occasionally to honour refunds and bans.

Changing computers (releasing a slot)

A licence covers a fixed number of devices. Reinstalling on the same machine does not use a new slot — the app recognises the hardware fingerprint.
Moving to a new computer: enter the same code there. If slots are free, it just works.
If all slots are used: email us the code and the old machine name (shown in the app), and we release the old slot. Usually within one working day.
Never share your code — it is bound to devices and cannot be un-bound by someone else.

Troubleshooting

What can I download

Content you are entitled to save: your own recordings and material, publicly downloadable files, and courses or replays you have legitimately access to (where offline saving is permitted by the source).

What you will not get help with

DRM-protected streams, anything that requires bypassing a membership or paywall, and content the source forbids you to save. We do not do that, and will not.

Can I use it without the browser extension?

Yes. Copy the download link and paste it into the app (New task). The extension only makes it easier: a button appears on videos, one click hands the URL over, and it carries your logged-in cookies/referer automatically so fewer downloads fail.

The floating button does not appear

Make sure the extension is enabled on that site, then reload the page. Some pages draw the video inside an iframe — open the video in a new tab and try again.

The app says "not paired"

The desktop app must be running. If it is, check that your firewall allows local connections (the extension only talks to 127.0.0.1).

Downloads stop at 99%

Usually the server closed the last segment. Press resume; if it repeats, the file may be served in an unusual way — report it with the URL.

Antivirus deleted the installer

Unsigned executables are sometimes flagged heuristically. Verify the SHA256 from our install page; if it matches, restore the file and add an exclusion.

Where do files go?

The download folder set in Settings. Each task shows its full path when you open its detail panel.

Can I download a page's whole video?

Yes — on supported platforms the app hands the whole page to its extractor, which picks the best stream automatically.

Is my browsing history uploaded?

No. The only outbound call is an optional licence check containing a hashed machine id and the version string.

Downloading inside WeCom / QQ / DingTalk does nothing

Expected, not a bug. Those apps render web pages in their own embedded browser, which does not load third-party extensions, so the extension cannot hook them. Copy the link (right-click) and open it in Edge instead.

What we never collect

Page content, page titles, download URLs and browsing history stay between your browser and your own machine.
The extension talks to the app over http://127.0.0.1 only.
The licence check sends a hashed machine fingerprint and the app version — nothing else.

Download the app Go to the install page Get help

← Back to home Privacy Terms v0.4.43